Your Frequently Asked Questions Answered


How are the products shipped?

The products are shipped via UPS 2-day in a box with recycled packaging materials complete with several ice packs. Depending on the time of year and where the product is going, we add more ice packs.

My product did not arrive frozen, what should I do?

 In most cases, it is normal for our frozen products to partially thaw in transit. Our products are safe to enjoy as long as they arrive cool to the touch. If you’re not going to cook them right away, you can refreeze them as well.

When will my order be shipped?

Orders are shipped on Tuesday and Wednesday to avoid being held over the weekend.


Where can you buy it?

There are many stores that carry Painted Hills Natural Beef. You can also order our natural beef online on our newly improved website. Retailers throughout the Pacific Northwest proudly feature our beef.  You can enjoy our beef at restaurants and small boutique retailers across the nation. Checkout the store locator on our website for locations near you!

What beef has the most protein?

Compared on a protein to fat ratio, the top 4 protein-packed beef cuts include: sirloin tip-side steak, top sirloin, eye of round, and bottom round.  Check out this information on our favorite page to find more information about the power of protein:

What is natural beef?

The USDA states all fresh meat qualify as natural. Products labeled as natural are products containing no artificial ingredients or added colors and only minimally processed. Minimal processing means that the product was processed in a manner that does not fundamentally alter the product. At Painted Hills Natural Beef, we take that a step further and raise our cattle without the use of added hormones or antibiotics.  We source our cattle from small family ranches in the Northwest  where the cattle are raised on grassland and rangeland for the majority of their lives.  Source: USDA, United States Department of Agriculture.

Do we offer quarters and halves?

 Painted Hills Natural Beef does not have the ability at this time to offer “locker style” quarters and halves.  At present there are a few stores that provide this service with our USDA Choice, natural beef (all in Washington):
B&E Meats Des Moines  (206) 878-3700
Wynooche Meats (360) 249-3663
Home Meat Service (360) 426-1643

Otherwise, we recommend you visit the meat department at one of our regular retailers to discuss the possibility of buying in bulk, or reach out directly to a rancher that is in your area.  

Can grass-fed beef be prime?

Grass-fed beef is most often leaner than corn-fed and has a distinctive, intense beef flavor. It has a higher percentage of healthy Omega-3 fatty acids and CLA (conjugated linoleic acid). Because it is a leaner product, it has a lot less marbling and typically is not graded by the USDA.

Is beef gluten free?

Beef that has not been seasoned or made into other products is gluten free. 

It is important that you check the label for this information on all cuts and products if there have been ingredients to the beef at your local retailer  or ask your server at restaurants.

At what internal temperature is beef safe to consume?

Our go-to source of information is the website

Specifically, this page has great information regarding determining doneness:

In general terms, according to the USDA, when cooking whole cuts of meat, the safe temperature is 145 ºF, with a three-minute rest time. Ground meats should be cooked to 160 ºF and do not require a rest time.  

Source: USDA, United States Department of Agriculture.

What is beef jerky?

Beef jerky is lean trimmed meat cut into strips and dehydrated. We like to throw in a little extra spice such as whiskey bbq, sweet honeycomb, sizzling sriracha, asian bbq, teriyaki, peppercorn, and more!  Our jerky is made with our USDA Choice grade Painted Hills Natural Beef and our Painted Hills Grass Fed Beef so you know exactly where the product comes from and the quality you are getting.  Visit our website for options and if you don’t see your favorite flavor, reach out with your suggestions to us at [email protected]

Ranching operations

Do we use pesticides/herbicides on pastures?

These farming practices are not commonly used when raising cattle in a low impact, wide open grazing area such as Oregon. However, this is up to the individual ranches and ranchers themselves. Painted Hills Natural Beef does not regulate the use of these products on the individual ranches.

How are the cattle fed?

Feeding cattle is a seasonal process, but most of the year they range freely on pastures, grasslands and rangeland. For a few months they are brought to a centralized feeding location to ensure a balanced and consistent diet designed and monitored by a veterinary nutrition expert. In order to ensure you get the same great taste every time, we require our participating ranchers to sign legal affidavits guaranteeing their adherence to our standards and strict protocols before their cattle can be called Painted Hills Natural Beef.

What are the cattle fed?

Since Painted Hills Natural Beef takes its supply of cattle from about 100 family ranches each year, our cattle come from a variety of landscapes and feed types primarily native grasslands and seasonally receive various hay sources such as alfalfa and triticale. The last few months our cattle are fed grain, corn, silage and a small amount of natural products, such as potatoes.  Cattle are GREAT upcyclers, able to take products that would otherwise go to waste and turn them into a high-quality source of protein for human consumption.  Check out this article for more information

what is grass-fed beef

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gimme the beef!

Ready for a steak? Or jerky? Or roast? Or one of our other mouth-watering beef products?

You can buy it online right here on our website and we’ll ship dinner right to your front door… OR… If you want to pick your piece yourself, check out our amazing retailers near you!